PERSONAL TECH SUPPORT WITH STEVE
Technology shouldn’t be this frustrating.
Get straightforward, one-on-one help from someone who will listen, explain what is happening in plain English, and work through the problem with you.
You work directly with me — Steve. No call center or script.
WHAT I CAN HELP WITH
You don’t have to diagnose it first.
Tell me what is happening. We will figure out where to start together.
- Computers & phones
- Email & accounts
- Passwords & access
- Wi-Fi & internet
- Printers & software
- Smart TVs & streaming
- New device setup
- Security questions
- The weird stuff
ACCOUNT ACCESS & LOGIN HELP
The password reset isn’t always the end of the problem.
Verification code going to an old phone? Recovery email no longer available? Correct password, but the account still will not let you in? Account access and recovery problems are a common part of my personal tech-support work.
Explore Account Recovery & Login HelpSIMPLE, DIRECT HELP
Pick the time that fits.
Book a one-on-one remote session. Bring the problem as you understand it — no technical explanation required.
QUICK HELP
30 minutes
$49One-on-one remote help for a question or a focused technology problem.
MORE TIME
45 minutes
$79More room to troubleshoot or work through a few things together.
DIRECT ACCESS · ONGOING SUPPORT
Steve On Call · $109/month
Get direct access to me when technology gets confusing or something stops working. Reach me by email, phone, or text, seven days a week from 9 AM–5 PM Pacific Time. Same-day assistance during support hours is subject to availability. After-hours messages are generally answered the next day.
Your membership includes one scheduled 45-minute remote support session per billing cycle for anything that needs more hands-on help.
Month-to-month at $109/month, automatically renewing until canceled. Included sessions do not roll over.
Renews automatically at $109/month until canceled. Reasonable-use limits and response expectations are in the Steve On Call Terms of Service. Read the Privacy Policy.
Cancel through the Stripe customer billing portal or by emailing support@stevehamrelltech.com.
A TRUSTED ANSWER
It doesn’t have to be a tech problem.
Need to check if a message is legitimate? Figure out where to start with a company? Research something when the internet gives you conflicting answers? I can help sort through it and explain what I find.
If I can figure it out for you, I will. If I can’t, I’ll tell you.
HOW IT WORKS
Real help, without the runaround.
Choose a session
Pick 30 or 45 minutes and book a time that works for you.
Tell me what is going on
Start wherever you can. We will work out the details together.
We get to work
I will help troubleshoot, explain the options, and identify the next step.