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SHSTEVE HAMRELLHOME OF AUTO CRM GUY

AUTO CRM GUY / AUTOMOTIVE CONSULTING

Dealer technology from someone who’s actually lived in it.

I help dealers, vendors, and automotive technology companies make better decisions about CRM, DMS, product, integrations, implementation, and the work that happens between them.

THE WORK

The right answer starts with the real workflow.

A system can look great in a demo and still create friction at a dealership. I bring automotive operating context and product experience to the decisions that affect both the people building a solution and the people using it every day.

WHERE I HELP

From selection to the messy middle.

01

CRM & DMS strategy

Choose and use the systems that fit the business, the team, and the way work really gets done.

02

Vendor evaluation

Ask better questions, compare real tradeoffs, and look past the demo before committing.

03

Implementation & migrations

Plan the transition, manage the details, and protect the workflows people depend on.

04

Dealer workflow

Map what actually happens in the store, then make technology support it.

05

Integrations & APIs

Connect the right systems, define the data flow, and untangle where handoffs break.

06

Compliance & AI

Evaluate practical applications and the operational risks that come with them.

EXPERIENCE THAT CONNECTS

I understand both sides of the table.

My background spans dealership systems, CRM, DMS, product management, integrations, and software strategy. I can translate between the needs of a dealer and the decisions a product team has to make.

For dealers

Technology selection, process, migration, adoption, and a second opinion before a consequential decision.

For vendors and product teams

Automotive product strategy, requirements, integrations, dealer usability, due diligence, and market fit.

LET’S TALK

Let’s make the next technology decision a better one.

Tell me what you are working through. We will start with the actual problem and find a useful next step.

Contact Steve